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Research and Markets: Ten Key Factors to Consider When Purchasing a Web Conferencing Solution

Business Wire - September 21, 2004

DUBLIN, Ireland -- Ensure a Return on Investment When Utilizing Web Conferencing Technology

Research and Markets (http://www.researchandmarkets.com) has announced the addition of Ten Key Factors to Consider When Purchasing a Web Conferencing Solution to their offering.

Web conferencing technology has matured rapidly in the last 9 months. New functionality delivered by best-of-breed solutions enhanced ease of use and enjoys a broad application footprint, including training and skill development, distance learning, marketing communications, and virtual events. When implemented correctly, web conferencing can be a valuable collaboration and productivity solution that quickly delivers a return on investment (ROI). Evaluating technology in a rapidly maturing market presents several challenges. Issues such as vendor support and viability, breadth of functionality, ease of use and interoperability are critical evaluation points.

The Evaluation and Selection Model outlines ten key factors that are critical to optimal vendor selection. This model represents intellectual property developed over the course of the 35-year tenure in the technology research and consulting market, and it provides corporate buyers and IT staff a useful framework for defining key requirements and selecting IT solutions.

Report Contents:

I. Introduction

Background and Trends on Web Conferencing

Many Features Are Standard in Leading Solutions

II. Ten Criteria to Consider When Evaluating Web Conferencing Solutions

1. Ease of Use for Presenters and Attendees

2. Customization of Presentation Layout and User Interface

3. Features and Functionality that Match the Purpose

4. Deployment Model: Hosted, Deployed or Both

5. Technology Fit with Existing Infrastructure

6. Costs: Upfront, Ongoing and TCO

7. Live and On-Demand Capabilities

8. Archiving and Management Tools

9. Differentiation

10. Vendor Viability III. Conclusions and Recommendations

Recommendations IV. Further Reading

For more information visit http://www.researchandmarkets.com/reports/c5173

DUBLIN, Ireland -- Ensure a Return on Investment When Utilizing Web Conferencing Technology

Research and Markets (http://www.researchandmarkets.com) has announced the addition of Ten Key Factors to Consider When Purchasing a Web Conferencing Solution to their offering.

Report Contents:

I. Introduction

Background and Trends on Web Conferencing

Many Features Are Standard in Leading Solutions

II. Ten Criteria to Consider When Evaluating Web Conferencing Solutions

1. Ease of Use for Presenters and Attendees

2. Customization of Presentation Layout and User Interface

3. Features and Functionality that Match the Purpose

4. Deployment Model: Hosted, Deployed or Both

5. Technology Fit with Existing Infrastructure

6. Costs: Upfront, Ongoing and TCO

7. Live and On-Demand Capabilities

8. Archiving and Management Tools

9. Differentiation

10. Vendor Viability III. Conclusions and Recommendations

Recommendations IV. Further Reading

For more information visit http://www.researchandmarkets.com/reports/c5173

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